Refunds

Refund Options

Credit and debit card refunds are possible if you notify the Business Office immediately after you drop a course. All other refunds for cancelled and dropped classes are paid according to the refund preference you select using refundselection.com. For security reasons, the College does not store this card information.

Your options include having your refund:

• DEPOSITED TO AN EXISITING ACCOUNT – Money is transferred to an existing account the same business day BankMobile receives funds from your school. Typically, it takes 1 – 2 business days for the receiving bank to credit the money to your account.
• DEPOSITED TO A BANKMOBILE VIBE CHECKING ACCOUNT – If you open a BankMobile Vibe checking account (upon identity verification), money is deposited the same business day BankMobile receives funds from your school.

Refund Selection

All students receive a personalized refund kit in the mail. This contains login information to refundselection.com where you can choose your refund preference. It is important to choose a refund preference whether you anticipate a refund or not.

refundselection.com has a "Where's my Refund Selection Kit" self-help feature that will provide you with the real-time status of your kit. If your student address on file is incorrect or you do not recieve your kit, please contact the Business Office at 309-268-8140 to have a new personal code emailed to you.

Refund Schedule

• Non-financial aid refunds are typically issued during the 3rd week of classes.
• Financial aid credit balance refunds for Pell and SEOG awards are disbursed after the 5th week of the semester. Financial aid refunds will be issued within 14 days of disbursement to student accounts. 
• Student federal loan refunds are not disbursed until 50% of the semester is completed. Financial aid refunds will be issued within 14 days of disbursement to student accounts.
• Grant and scholarship funds awarded by private/outside donors are not applied to your account until the College receives the money.
• The refund preference you selected using refundselection.com
  

To view our institution's contract with BankMobile, a division of Customer Bank, click here.